Bristol University and UWE bus services. The Next Bus information will show you exactly how many minutes away your bus is too. So if you use Twitter, follow your local First Twitter page to stay informed. 4.4K likes. First Bus polluters. Could you please take a moment to tell us how we're doing? Just to let you know, we may charge a small fee when you collect your item (up to £2 plus VAT) to help towards the cost of handling and storing lost property items from our buses. Keep me updated. You can contact them by going to www.bususers.org. First Bus driver taken to hospital with coronavirus symptoms. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. its was busy time and I was in stand still traffic, there was a first bus from the opposite side trying go through, the bus would see its a tight spot but still went for it, as he went for it, it hit my driver side rear arch and the bus drove off and I could not get the reg number. We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. The First Bus App is the best way to get live bus times and route information. For customer services call 0845 602 0156. In most cases, we’ll keep any lost property for a month to give you time to claim it. We also provide service disruption updates via Twitter and on our Service Updates pages on the regional sections of this website (please use the drop down menu below to go to one of our regional sections) and on the First Bus App. For more information please visit our ticket gifting page. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. For a full range of our ticket options, please select your region below: You can purchase tickets in advance via mTickets on the First Bus App and on this website, but at the present-time we do not provide the option to reserve a seat. This is purely an enthusiasts page and has no connection to or is meant to be an official page of FirstGroup plc. Please call us on 0345 646 0707. We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. Tel: +44 (0)207 291 0505. We accept contactless payments across all First bus operating companies. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. Otherwise it’s showing the timetable time – so you’ll know when the bus is due. Our companies. For Points West please ring 0117 974 6877. We have a dedicated page for mTickets so please click here »  where you can read our mTickets FAQs, instructions and contact details for our dedicated app support customer service team. Our vital bus services keep communities running smoothly in towns and cities across the UK. Find First Bus in Bristol, BS5. Please give as much detail as you can about the bus trip and the item to help us track it down for you. We encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, as it makes boarding the bus quicker and easier. Rarely are individual house stops created as they are inefficient and lengthen the time the bus is on the road for the students and for the vehicles. Have you been happy with your website experience? Bus Users UK represents bus passengers. If there are any major issues or planned disruptions, we’ll let you know about them on our website and Twitter. for the enthusiast. Yes, our First Bus App has a ticket gifting function, allowing you to purchase a bus ticket and transfer it directly to your child’s phone. We encourage customers to switch from cash to mobile payments, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing.Online: You can also buy your tickets here on this website. Please make sure that the card-holder address and post code you entered exactly match card-holder address and post code registered with your card issuer. The Next Bus information will show you exactly how many minutes away your bus is too. You can join our Great Western Railway team on our trains or at one of Bristol’s train stations. We may also, on occasion, still need to send you important service messages. ... Travelwest Travelcards team Phone Number: 0300 300 0032 Don't miss out. We’ll use them where they are necessary to provide the products and services that you have requested. (Registered Office: FirstGroup plc, 395 King Street, Aberdeen, AB24 5RP) UK Bus Services and General Enquiries. © 2020 FirstBus (North) Limited and FirstBus (South) Limited. Select your local area from the drop down menu below to get started. We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. For technical support, please contact the mTickets customer service team: ... which can be found at the Long Ashton park and ride site, Bristol bus station and the Bristol Tourist Information office. Similarly, if we do not currently serve a particular location, it is because there is not sufficient demand to sustain a bus service, or it is simply not possible to run a bus there. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. In 2013 buses started to be painted into the new First Bus livery and 'West of England' branding was applied on both sides beneath the windows (on some single-decks the branding is applied above the windows towards the front of the bus). We accept change tickets on bus as payment towards a fare. Your feedback is appreciated. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent. Contactless payment accepted Mobile tickets and live bus tracking available on the Stagecoach Bus … We will get back to you as soon as we can but please be aware that it could take up to 14 days to look into your complaint and respond to you. There's no need for cash, one tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. Get contact details, videos, photos, opening times and map directions. * Available on many of our routes. We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. Could you please take a moment to tell us how we're doing? See bus stops, train stations, real time information and live arrivals and departures for bus and train services. Click here - we can forward your call to Amazon Now (Calls cost £1.50 connection fee + £1.50 per minute, plus your network access charges) This website and any 0843 telephone numbers therein are operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. You can make contactless payments for any ticket payment up to £45, using any contactless card displaying the Visa or Mastercard logo. If your bank account is not based in the UK: Some banks automatically put a stop to paying for things internationally. First is the leading bus operator in Bristol, Bath, Wells, Weston-super-Mare and the surrounding areas. If it’s a more complex investigation, this could take us up to 14 days. Our research showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. First Bus App user?You need to register separately for your web account. If you’d prefer to contact us directly, you can call us on the number in the Contact Us section or use the Contact Form ↓ there. First Bus in Bristol are Completely and Utterly Useless, Bristol, United Kingdom. Your card may have been reported as lost or stolen and been cancelled by your card issuer. UK Rail Services and General Enquiries. If you’d like to know more, take a look at our mTickets information pages ». © 2020 FirstBus (North) Limited and FirstBus (South) Limited. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily. 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